Many first time software buyers don’t know to consider software maintenance when planning their annual budgets. This shortsightedness is understandable—software is expensive to build and most dev shops don’t want to spend a lot of time on long tail cost curves. It can also be difficult to convince buyers to continue spending more money on products after the final invoice is paid. So, why should product owners anticipate additional costs down the line?
Simply put, just because your product is working as expected does not mean that it will continue to work in the future.… keep reading